Once an order is placed it is considered final and no changes can be made. However, we offer a 7 day returns policy in the event you change your mind about a purchase once received. You can return the item and opt for a store credit or refund. Once logged in to your account at Urban Road, please submit a change of mind request through the Resolution Centre, which can be found here.
Please note that shipping costs will not be refunded, and as such it is the customer's responsibility to cover the cost of returning the print.
You will be eligible for a store credit or refund if:
- You have requested a change of mind within 7 days of receiving your order.
- You have returned the item/s to our Queensland warehouse in its original packing and original condition.